Virgin Balloon Flightsluxury christmas package £330+

C Jan 17, 2019
This review was posted by
a verified customer
Verified customer

What a waste of money, absolutely loads of stress and nothing to show for it!..

This is my first ever complaint so i hope the company does not take this lightly..

A unresponsive web system where they don't fly for 6 months of the year yet they give you an extension (no cost added) of course theres no cost added! They cancelled it. fortunately enough i understand the weather systems in the UK are unpredictable but the system is an absolute sham! I can't for the life of me can't understand why they can't give a refund or continue to offer flights to someone who has paid for a service?? Invalid... a 12 month window is not sufficient when you can only fly weekends and book one flight time..

This just isn't feasible I'm so disappointed that Richard Branson can put his name to this and take £300 for nothing...

We have been planning a wedding throughout the last window it did expire by 40 days and this was over christmas..

What a waste of time and money, we feel totally let down and ripped off!

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