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Viking Steel Structures Profile

Viking Steel Structures

www.vikingsteelstructures.com

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1.0 6 Complaints
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Viking Steel Structures Complaints 6

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7:29 am EDT
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Viking Steel Structures Long Wait Time and No Refund - My Experience with Viking Steel Structures

I recently made a purchase from Viking Steel Structures for an RV cover. I was really excited for it to arrive but unfortunately, after waiting patiently for over 2 months, I still hadn't received my delivery. Feeling frustrated, I decided to reach out to the company and ask for a refund and cancel the order. However, to my surprise, they said no and explained that it would still take another 8 to 10 weeks to deliver it.

I have to say, I was pretty bummed out when I found out I couldn't get a refund, especially considering how long I had waited for the delivery. I feel like I was left in the dark about the whole situation and I wish the company had been more transparent with me.

Overall, the quality of what I ordered seemed good, but the delivery process left a lot to be desired. Being on a tight budget, I was really relying on the refund and was disappointed when I didn't receive it. I hope Viking Steel Structures can improve their customer service in the future and be more understanding of their customers' needs.

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7:04 am EDT
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Viking Steel Structures Warning: Viking Steel Structures' Outsourcing Leads to Frustration and Refund Issues

Yo, so I gotta say, I'm pretty frustrated with Viking Steel Structures right now. It's been like, 5 whole months since I ordered a shed from them and I haven't heard anything about my refund or the status of my order. Apparently they outsourced some of their business to another company that ended up goin' under. Like, what the heck?! So now I had to go and dispute the charges with my bank cuz I'm not gonna let 'em take my money without giving me what I paid for.

Folks, lemme tell ya, if you're thinkin' of orderin' from Viking Steel Structures, ya better be careful. I'd hate for anyone else to go through what I'm going through right now. So just keep this in mind and don't say I didn't warn ya.

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5:38 am EDT
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Viking Steel Structures My Frustrating Experience with Viking Steel Structures for Carports and Metal Structures

I had a very frustrating experience with Viking Steel Structures, a company that offers carports and other metal structures. I placed an order for a carport with them and was told that it would take about 6 months to be delivered. However, after waiting for a year and a half, I still had no idea when my carport was going to be delivered. I tried to contact the company multiple times to get an update, but they were not very helpful and seemed to be avoiding my calls and emails.

I was extremely upset about this situation and decided to ask for a refund of my 15% down payment. However, Viking Steel Structures refused to give me a refund, saying that it was my fault for not reading the fine print in the contract. I was very disappointed by their response and felt like they were not taking responsibility for their poor communication and lack of transparency.

Overall, I would not recommend Viking Steel Structures to anyone who is looking for a reliable and trustworthy company to work with. Their customer service is poor, their communication is lacking, and they do not seem to care about their customers' satisfaction. If you decide to do business with them, be prepared for a long wait and potential disappointment.

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Is Viking Steel Structures Legit?

Viking Steel Structures earns a trustworthiness rating of 82%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Viking Steel Structures highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Viking Steel Structures to understand what to expect from them.

The age of Viking Steel Structures's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Vikingsteelstructures.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vikingsteelstructures.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Viking Steel Structures and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Viking Steel Structures's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • We conducted a search on social media and found several negative reviews related to Viking Steel Structures. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Viking Steel Structures Disappointing Experience with Viking Steel Structures - Frustration and Concerns

which is frustrating and concerning.

I was excited to order my steel building from Viking Steel Structures, as their website was easy to navigate and their prices were very competitive. I paid the full amount for my building with the expectation that it would be delivered and installed by Viking Steel Structures themselves.

However, to my surprise, I found out that they contracted Carolina Carports, Inc. to perform the installation. This was not made clear to me during the ordering process, and I was disappointed to learn that Carolina Carports, Inc. has a poor rating with numerous complaints filed with the Better Business Bureau.

To make matters worse, I still have not received any communication regarding a delivery date for my steel building. This lack of information is both frustrating and concerning, as I had hoped to have my building installed by now.

Despite these issues, I remain hopeful that Viking Steel Structures will be able to resolve these concerns and deliver my steel building in a timely and professional manner. However, until I receive more information and see evidence of progress, I cannot recommend Viking Steel Structures to others.

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Viking Steel Structures Disappointing Lack of Communication with Viking Steel Contractor Juan Leads to Subpar Concrete Slab Results

Me and my contractor wanted to ask Juan about some important questions regarding the concrete slab we were installing. However, we faced some difficulties in getting in contact with him. Although we had his direct line and Viking Steel email, we never received a return call or email. We tried to reach him multiple times but unfortunately he wasn't available to assist us. As a result, our concrete slab ended up looking like a mess and the structure installed by TOL just barely made it onto the slab. I must say, Juan was of absolutely no help to us.

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Viking Steel Structures Disappointing Customer Service: My Experience with Viking Steel Structures

So, I filled out a form on Viking Steel Structures' website to get some information about their services and prices. But, unfortunately, I didn't hear anything. I was a bit disappointed, so I decided to send another email a week later. And guess what? I still didn't get any response. I was really frustrated. I mean, how hard is it to let a customer know what's going on? It's a basic customer service rule, right?

Anyway, at this point, I don't know if I should trust them with my project. I don't want to risk giving them my deposit and then finding out later that they are unreliable. It's not worth it. I am feeling dissatisfied and disappointed with the whole experience. I'm actually curious to see if they even post this review or censor it. You never know.

In summary, the lack of communication and poor customer service from Viking Steel Structures has left me with a bad impression. I hope they improve their customer service so that they don't lose potential customers like me.

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Overview of Viking Steel Structures complaint handling

Viking Steel Structures reviews first appeared on Complaints Board on May 17, 2023. The latest review Long Wait Time and No Refund - My Experience with Viking Steel Structures was posted on May 27, 2023. Viking Steel Structures has an average consumer rating of 1 stars from 6 reviews. Viking Steel Structures has resolved 0 complaints.
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  1. Viking Steel Structures Contacts

  2. Viking Steel Structures phone numbers
    +1 (877) 801-3263
    +1 (877) 801-3263
    Click up if you have successfully reached Viking Steel Structures by calling +1 (877) 801-3263 phone number 0 0 users reported that they have successfully reached Viking Steel Structures by calling +1 (877) 801-3263 phone number Click down if you have unsuccessfully reached Viking Steel Structures by calling +1 (877) 801-3263 phone number 0 0 users reported that they have UNsuccessfully reached Viking Steel Structures by calling +1 (877) 801-3263 phone number
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  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2025
Viking Steel Structures Category
Viking Steel Structures is ranked 65 among 1360 companies in the Construction and Maintenance category

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