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Value City Furniture

Value City Furniture review: Selling used and damage furniture

S
Author of the review
12:34 pm UTC

I would like to contact VCF corporate office to speak to the CEO regarding one of their MD stores selling used ( a bed) and damage furniture. Damages are from the manufacturer itself and being sold as Quality furniture when in fact dresser draws do not close, they’re incorrect cuts in the wood, beveled wood, and much more then that and it’s just painted over and sold to me as new furniture. I received a “used” and very damage bed. I’ll prove that with pictures and that’s not the first time VCF did that to me it’s the second! I have been waiting 6-mos for damage free furniture,and-also talked with many mangers and no one will follow through with any commitments they’ve made. Not Ray. Not Larry. Every time I speak with a new member of management my furniture gets re-ordered and when it comes in, that manger has not contacted me back. Will send pictures once corporate contacts me.

Desired outcome: Help from The corporate office!!

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    Sep 11, 2026