Valleygirl Fashionscustomer service

S
This review was posted by
a verified customer
Verified customer

I visited valley girl at Parkmore Shopping Centre on May 18th at roughly 4pm. Firstly, I was not greeted by any of th team members, although there were two standing behin the counter chatting away, I needed assistance with sizing and i was rudely told that the sizes are what's there. When I asked the sale representative to check with another store I was again rudely given the style number and then told to call the stores up my self!
I had a few items to try on and when I asked to try then on i was told to just walk through. When I did walk through to the change rooms the rooms we're all locked and when i asked for assistance i was told to 'just use the room on the far left' in a very blunt and aggravated manner. The room on the far left was actually a room with access to the back room and was filled with boxes!
I left my items and told the representatives that I was extremely unhappy with their service and that i wouldn't be writing a complaint, they both giggled and laughed and did not pay attention to my frustration.
I am extremely disappointed with the way I was treated and the very poor service i received. I do not believe any customer should be treated like this as this form of treatment is considered public defamation.
I would like this matter dealt with and i to be advised of the actions taken.
Thanks & regards,

Sarah

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.