CB Medical Services and Facilities Valley Hospital Medical Center Complaints #2-21

Valley Hospital Medical Center Reviews and Complaints

Valley Hospital Medical Center review: Extremely high charges

B Thimble of Nashville, US

Oct 03, 2026 8:25 pm UTC

Verified customer

Featured review

I have healthcare.gov medical insurance and had a medical issue I needed to have checked but there were no walk in clinics open at the time. I was advised by the concierge at the hotel in Las Vegas that I had two options which was to go to the hospital ER or their affiliate Elite Medical Center.

I opted for Elite as it was a 10 minute drive from my hotel and the concierge said it would probably be less busy. My issue was minor and did not require that I be admitted to a hospital. What they do not tell you upfront is that they only take commercial insurance so my insurance could not cover anything. I found this out after I had already been checked out by a nurse/physicians assistant.

I am writing this as a warning as the visit alone was $3500. A blood test was almost $500 and a Glucose test was over $450. All of these prices are well over the national average for those services. I may have been able to request a doctors visit to my hotel room cheaper than it was to go to Elite or even worse if I had went to their hospital. I genuinely feel for people with no insurance or with insurance not accepted by Elite Medical/Valley Hospital Medical/Valley Hospital Medical

For reference Elite is associated with Valley Hospital Medical Center in Las Vegas.

Recommendation: Beware if you do not have insurance or have insurance through Healthcare.gov

I have healthcare.gov medical insurance and had a medical issue I needed to have checked but there were no walk in clinics open at the time. I was advised by the concierge at the hotel in Las Vegas that I had two options which was to go to the hospital ER or their affiliate Elite Medical Center.

I opted for Elite as it was a 10 minute drive from my hotel and the concierge said it would probably be less busy. My issue was minor and did not require that I be admitted to a hospital. What they do not tell you upfront is that they only take commercial insurance so my insurance could not cover anything. I found this out after I had already been checked out by a nurse/physicians assistant.

I am writing this as a warning as the visit alone was $3500. A blood test was almost $500 and a Glucose test was over $450. All of these prices are well over the national average for those services. I may have been able to request a doctors visit to my hotel room cheaper than it was to go to Elite or even worse if I had went to their hospital. I genuinely feel for people with no insurance or with insurance not accepted by Elite/Valley Hospital Medical.

For reference Elite is associated with Valley Hospital Medical Center in Las Vegas.

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Valley Hospital Medical Center Contacts

Valley Hospital Medical Center phone numbers

+1 (702) 388-4000

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Main Number / Patient Information

+1 (702) 369-7710

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Registration for Surgery

+1 (866) 823-4250

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Billing Office

+1 (702) 388-4500

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Emergency

+1 (702) 388-4560

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Emergency

+1 (702) 388-4663

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Marketing/PR

+1 (702) 388-4580

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Medical Records

+1 (702) 388-4888

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Physician Referrals

+1 (702) 853-3008

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Senior Advantage

+1 (702) 386-0178

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TDD

+1 (702) 388-4582

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Volunteers

+1 (702) 671-8660

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Valley Hospital Medical Center address

620 Shadow Lane, Las Vegas, Nevada, 89106, United States

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Oct 06, 2026