UTI Bank Credit CardNon receipt of card statement for last 2 months!

S
This review was posted by
a verified customer
Verified customer

I have not received the card statement for last 2 months.Whenever I called the Customer Care, nobody respond except the computerized voice recorder.Bank's Customer Care Service is worst. Suddenly, they sent me a E-Statement where they charged a Late Payment Charge.This is ridiculous since this is the fault of the bank. I sent Email, Called the Customer Care but nothing positive has come out. I don't except this kind of service from a bank like UTI.

Responses

  • Sa
    sainath reddy Sep 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    dear sir,


    i have a uti credit card since1year.but last 2 months i am getting more problems from this card (ie) getting more billamounts .so, i am intrested to cancel my credit card.pl mail the rules and regulations to my email id

    0 Votes
  • An
    anil saini Aug 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir/Madam,

    i would request you to please send me transactions statements those are done from 1.8 to 24.8.08 .


    regards

    Anil saini

    0 Votes
  • Da
    Daphadile Aug 21, 2008

    Horrible customer service, its very challenging to get things done. I would suggest not to go for axis bank credit cards...

    0 Votes
  • Po
    POONAM A. PANDEY May 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have not received the card statement for last months.Whenever I called the Customer Care, nobody respond except the computerized voice recorder. Because of this I am not able to know my bill amount.

    0 Votes
  • Di
    divakar Apr 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    good serveces

    0 Votes
  • De
    debashis mallik Jan 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear sir,
    I have take a gold card 3 month before. But still now I have not getting my monthly statement. How can I deposit the amount? Please send monthly statement in my address or email.

    0 Votes
  • Am
    Amit Goswami Dec 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have AXIS Bank card with annual fee, but it's executive told me that it's Life Time Free. I also complaint on Customer Care, pls take urgent action else i m going to Consumer Court. Pls revent urgently.

    0 Votes
  • Du
    durga prasad Nov 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    While applying for UTI bank credit card they(UTI bank Agent) said that this card will be given without charges.but after 2 months of getting credit card they sent E-statement of 546 Rs including 290 Rs Late payment+ 250 service charge for issuing credit card). So I did not accepted their statement i told them I wont pay that amount as i was informed regarding that... but after 1 month then suddenly deducted 750 Rs from UTI bank savings account without confirming from me...

    I tried to reach customer care but it is not reachable it it reaches then I am hearing some computerized voice... This is very ridiculous and dangerous... This UTI bank people looting the all customers very much...

    I requesting u all people please don't take UTI bank credit card...

    0 Votes
  • Ba
    Balaji Oct 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have not received the card statement for last 2 months.Whenever I called the Customer Care, nobody respond except the computerized voice recorder.Bank's Customer Care Service is worst also amend my e mail id as above. I sent Email, Called the Customer Care but nothing positive has come out. I don't except this kind of service from a bank like UTI.

    0 Votes
  • Si
    sirshendu karmakar Sep 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have not received the card statement for last 2 months.Whenever I called the Customer Care, nobody respond except the computerized voice recorder.Bank's Customer Care Service is worst. i am not alert msg on my mob. i have changed my mob and i have given my no to customer care . also amend my e mail id as above.This is ridiculous since this is the fault of the bank. I sent Email, Called the Customer Care but nothing positive has come out. I don't except this kind of service from a bank like UTI.

    0 Votes
  • Aj
    ajay srivastava Sep 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Sir, please send my credit card statement via email at the earliest, so that I can make the necessary payment.

    thanking you

    ajay srivastava

    0 Votes
  • Sg
    sgopalkrishna Sep 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have not received the card statement for last 2 months.Whenever I called the Customer Care, nobody respond except the computerized voice recorder. Bank's Customer Care Service is worst. Suddenly, they sent me a E-Statement where they charged a Late Payment Charge. This is ridiculous since this is the fault of the bank.

    0 Votes
  • Pa
    Papiya Sinha Sep 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    On 17 aug I complained that I was charged joining fee though their representative said its free. Till now I didn't got any feedback and second billing cycle has come with added late fees.

    The customer care service is too poor, nobody responses except tape. No replies to mails also.

    0 Votes
  • Ra
    Ravi Sep 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Still i didn't received any statement from UTI Bank.

    0 Votes
  • Sh
    Shashikant Verma Aug 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i have't got the statement yet

    0 Votes
  • Sr
    srinivasan s.s Aug 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have not received the card statement from first months onwards. Whenever I called the Customer Care, nobody respond except the computerized voice recorder. Bank's Customer Care Service is worst. Suddenly, they sent me a E-Statement where they charged a Late Payment Charge. This is ridiculous since this is the fault of the bank. I sent Email, Called the Customer Care but nothing positive has come out. I don't except this kind of service from a bank like UTI.

    0 Votes
  • Vi
    Vishal Sinha Jul 27, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Date - 28/07/2007
    Place - Kumaraswamy layout, Bangalore
    Card no. - [protected] ( UBI Bank)

    Today at 9:23 am I went to withdraw Rs. 3000. I gave the command & it showed that the transaction is in progress. But the money did not came out & my balance was deducted. I filed a complaint in the atm's register. Now what should I do>

    Give advice smb!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.