this is regarding the cash card no 4211 8920 xxxx xx63 in the name of my father himesh kumar.my father has recently expired and he has an outstanding of about rs. 8000. we had been given the information that if a person expires there will be a wave off facility for the amount outstanding but now they are refusing it and iam also asking them the details regarding the insurance coverage which he was paying every month but iam not getting any response from the customer care. kindly treat this seriously and revert back.
I am having problem with GE Money.
I was holding card no. 4211 8920 xxxx xxxx. I withdraw cash once from this card INR 10,000.00 and paid back to them in subsequent month as 10,400.00 as 400 Rs was finance charges.
Now they have sent me a letter Vide CUBS/GE/JUNE/2LT/05254 asking me to pay rs 2567.21.This is amazing because this card was closed by me a year before after making payment.As per this letter they have warned me to take legal action against me.This is a clear cut case of harassment's or GE Money thinks that the customer had a plant of tree, Ge Money will raise the demand and customer will bring the money from plant.
I received GE Cashcard No. [protected]. They are very irregular in sending the statements. Previously, they had a branch office at Chennai where payment can be sent, which they shifted. After this, I used to drop the cheques in the specified drop box. However, they started charging cheque pick-up fee. I don't think any Bank is charging cheque pick-up fee for the cheques dropped in the specified drop box. Fed up with the services, I repaid the due amount during the end 2006, except for a small amount of around Rs.70. I talked to the Bank regarding the wrong charges of cheque pick-up fees and the representative over the phone agreed to waive the same and adjust towards the dues and close and cancel the account. While they canceled the card, to my shock, I received a statement for Rs.70 + Late Fee + Service charge. When I contacted over phone, they assured that they will reverse the same in the next month, I will not receive any statement. However, again the next month, I received the statement for the earlier month due + fresh Late fee + Service charge. Again, I contacted over phone, they again assured that they will reverse the amount, but nothing happened. By the month of May, 2007 I now received a fresh statement specifying a total liability of around Rs.2,500/-. I want to bring this to the notice of all the customers of GE CASH CARD as well as prospective customers, so that they will be careful in the dealings with the Bank. I regret that no official / representative from the Bank bother to contact over phone or take correct action. Continuous phone calls to the Bank are yielding no results. I am at loss as to what to do now.
GE Cash Card, India, Pune. No proper service support. System has fault in monthly statement delivery system...