GE Cash Card Complaints & Reviews

GE Cash Cardcash card payment

this is regarding the cash card no 4211 8920 xxxx xx63 in the name of my father himesh kumar.my father has recently expired and he has an outstanding of about rs. 8000. we had been given the information that if a person expires there will be a wave off facility for the amount outstanding but now they are refusing it and iam also asking them the details regarding the insurance coverage which he was paying every month but iam not getting any response from the customer care. kindly treat this seriously and revert back.

GE Cash CardProblem with GE Money

I am having problem with GE Money.

I was holding card no. 4211 8920 xxxx xxxx. I withdraw cash once from this card INR 10,000.00 and paid back to them in subsequent month as 10,400.00 as 400 Rs was finance charges.

Now they have sent me a letter Vide CUBS/GE/JUNE/2LT/05254 asking me to pay rs 2567.21.This is amazing because this card was closed by me a year before after making payment.As per this letter they have warned me to take legal action against me.This is a clear cut case of harassment's or GE Money thinks that the customer had a plant of tree, Ge Money will raise the demand and customer will bring the money from plant.

  • Pr
    Priscilla Fernandes Aug 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am holding G.E. Money Cash Card. I am not receiving the montly statements in time. Every 1st week of the month i receive call saying to keep the payment ready. they are sending their executivive. How am I supposed to pay, unless i receive the statement. I dont like the service of G. E. MONEY.

    0 Votes
  • Br
    Brij Mohan Sep 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I regret that despite my repeated requests for the cancellation of the card(nonrenewal), your local branch office (Pitampura, Delhi) went on claiming amount with interest. Finally even after settlement and closure of account with final payment after discussions with your official and my letter to that effect duly acknowledged by the person who collected the cheque, I have received a statement demanding an amount of Rs.2345.96-. I regret that your personnel are deliberately harassing though the matter is settled. I will be constrained to report the matter to concerned authority including lodging complaint at Consumer Forrum.

    0 Votes
  • La
    lakshmi narasimhan Oct 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too being charged for their faults. I didn't receive any statement for the past 2 months and they say they will charge an interest for the outstanding amount which is only the insurance charges of around 34.71 but the interest is rs. 335/- or so, I even emailed a complaint letter 3 days back but there is no response from the CC dept, very poor service and this AMERICAN company "s*cks" and my name on statements are all wrong and only half of my name reflects in it... anybody got any more mail ids to which I can represent this problem to.

    0 Votes
  • Su
    SUNIL KUMAR Oct 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am holding G.E. Money Cash Card. I am not receiving the monthly statements.

    0 Votes
  • Av
    A.VENUGOPAL Jan 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My Ge cash card no 4211 8920 1559 0133
    I am not getting the statement because the of the courrier service that they have selected is so horrible. The postal service if they trust they will do deffinately a better service.
    They do not go to any body else because ,the courrier organisation is connived with the GE Cash Card service and both are trying to cheat the customer.In my case they promissed to give Rs 39 000/- as balance transfer to Std Chtd bank and finally they could not do it and said that the courrier service could not hand over the DD since they could not identify the address.This is nothing but trash.When the postal letter sent by the same GE money has safely reached me next day of its posting,how I could not get the DD.Because of the promiss given by GE I could not send the chequeas my payment.Resultantly,Iwas charged penel intrest.Who will pay this loss.
    08-01-2008
    A.Venugopal

    0 Votes
  • Gi
    Girish Borke Jul 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am holding the G E Money cash card. My cash card no.4211 8920 1557 7098. I am not satisfied with G E money because I am not getting the monthly statement since last four month. My totle due also not redusing betterly. it is growing by extra charges. so I reqest to send me monthly statement.

    0 Votes
  • Do
    Dominic Rosario Nov 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was holding GE cash card long back and settlement was done a year and half back by paying 6 EMI's as per the settlement letter.. My GE card number was 4211 8920 1462 1905.
    Now, after a year and half there is legal notice received suddenly from GE cash card demanding me to pay some Rs.65000.00 as a outstanding .. I shocked and called the call center at 044-30570262 and spoke to Mr. Mosses ..the reply is pathetic and he simply cut down the phone call without answering me ..
    I regret that your personnel are deliberately harassing though the matter is settled a year and half back. I will be constrained to report the matter to concerned authority including lodging complaint at Consumer Forrum.
    Being GE is an big concerns with poor system which doesn't have courtesy to listen thier consumers.

    0 Votes

GE Cash CardCheating the customer!

I received GE Cashcard No. [protected]. They are very irregular in sending the statements. Previously, they had a branch office at Chennai where payment can be sent, which they shifted. After this, I used to drop the cheques in the specified drop box. However, they started charging cheque pick-up fee. I don't think any Bank is charging cheque pick-up fee for the cheques dropped in the specified drop box. Fed up with the services, I repaid the due amount during the end 2006, except for a small amount of around Rs.70. I talked to the Bank regarding the wrong charges of cheque pick-up fees and the representative over the phone agreed to waive the same and adjust towards the dues and close and cancel the account. While they canceled the card, to my shock, I received a statement for Rs.70 + Late Fee + Service charge. When I contacted over phone, they assured that they will reverse the same in the next month, I will not receive any statement. However, again the next month, I received the statement for the earlier month due + fresh Late fee + Service charge. Again, I contacted over phone, they again assured that they will reverse the amount, but nothing happened. By the month of May, 2007 I now received a fresh statement specifying a total liability of around Rs.2,500/-. I want to bring this to the notice of all the customers of GE CASH CARD as well as prospective customers, so that they will be careful in the dealings with the Bank. I regret that no official / representative from the Bank bother to contact over phone or take correct action. Continuous phone calls to the Bank are yielding no results. I am at loss as to what to do now.

  • Sp
    S. P. Chacko Jun 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I blocked my card No 4211903014101663 as the same was lost before 4 months and the customer care of GE informed me that they will send a new card immediately but the same is still not received. Whenever I contacted the customer care it was told that the card is being dispatched and the same will be received within one week. I am having other cards and their services are very good but now I feel that I have never come across with such worst customer care service. Last week when I contacted the customer care and it was told that the card is ready and you will receive within one week but still I have not received the same.

    0 Votes
  • Ph
    Philip Stephen Rodrigues Jul 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This is to bring knowledge to everyone carrying a GE cash card- I have been using this card for about 3months now and like to express my frustration with the service being absolutely pathetic!!! Every time i ring the customer care..and all i hear is the same advice for about 2 weeks and still the same even today. Ex- i have given an ICICI cheque dated on 7/7/07 and been cleared on 12/7 which is late already, and now its 16/7/07 and still not updated with GE cash card system which is ridiculous service to my experience.

    0 Votes
  • Sb
    sbm Sep 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hello,

    I got a problem too. I paid 2 times in the last 2 months. One time thru check of Rs.20000/- from ICICI bank, then Rs.5000/- thru cash. Both the times they said they didn't receive the payment. I had to call so many times to customer care, they simply say they are investigating. Looks like someone is cheating from GE card side. We need to bring it to public notice.

    Beware of GE card!

    0 Votes
  • Po
    Poonam Chandra Vyas Sep 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    I think we live in Hi-tech age and your esteemed organization represents USA, but sorry to learn from your customer care representative, that he was helpless to provide monthly electronic statements at my email id, on my demand for my GE Money Cash Card. If possible, USA chaps, please wake up to listen this genuine Indian demand...

    0 Votes
  • Sh
    SHYAM SUNDER SINGH Sep 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir/Madam,

    I am Shyam Sunder Singh Having the GE cash card No.4211 8920 1441 6819 since last two years.
    Please have a look to my case :-

    (a). I had deposit HDFC cheque No. 260401 of amount Rs.2000.00 in favor of Ge cash card no. 4211 8920 1441 dated 14/08/2007 as a payment for Aug. 2007.
    (b). I had deposit another HDFC cheque No. 260402 of amount Rs.2500.00 in favor of Ge cash card no. 4211 8920 1441 dated 18/009/2007 as a payment for Sep. 2007

    In both the cases the Amount is not been withdrawn from my account, i a spoken to GE customer care they told that both the cheque are not been cleared by my bank
    ( HDFC) when asked for the reason for same they told that HDFC bank has not provided the details for non clearance of cheques to GE and they told me to contact my bank for the
    reason.
    As per your customer care executive advise I spooked to my bank for details of non clearance of both Cheque No.260401 and 260402, as per them they haven't
    received any cheque of these number for clearance and it seam to be right as there is no deduction of any amount for cheque disowned from my bank for last month.

    therefore it is requested to you to provide me the reason and hard /soft copy of the statement which is showing dis owner of cheques from my bank,So that i can take it with my bank for further action.ans simultaneously issue you a new cheque for further action.


    As you are charging me for both cheques dis owner and interest rate without knowing me the correct reason.it is my humble request to you for not charging of same as my track record is good for last two years.

    Waiting for your reply or further action.

    Thanks and Regards
    Shyam S Singh
    09819818271
    09223356035
    [email protected]
    [email protected]

    0 Votes
  • Su
    surya Dec 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    I am the using the GE cash card for last one year. I received the monthly statement only in the first month after that till now i didn't get the monthly statement. Every month they are charging Rs 393/- extra as late fee charges. I call to customer care people for more than hundred times to send the statements but every time they used to say the same words. "This time we will send you the statement for sure". But till now i didn't get the statement. Now even we are unable to connect to the customer cars people.

    VERY VERY BAD SERVICE WHICH I HAD EVER SEEN IN ANY OTHER ORGANIZATION. ACCORDING TO ME THE GE MONEY AIM IS TO EXTRACT MORE MONEY FROM THE CUSTOMERS BY CHEATING.

    0 Votes

GE Cash Card — Hopeless, frustrating service support from GE Cash Card!

GE Cash Card, India, Pune. No proper service support. System has fault in monthly statement delivery system...

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