SUBMIT A COMPLAINT

USAFISfraudulent business practices!

1
G Review updated:

I got an email a few days ago from an American company that organizes Green Cards for a US Visa for individuals. I did an application with them a few years ago, after graduating from college, but have no interest in renewing it now. In the email they sent, they asked me to update my details & re-upload a photo, now it appears that I was mislead and in updating my details they renewed my subscription. I don't want any transaction to go through from them & have told them so, but they have not responded to my request.

Please see a copy of emails exchanged to further explain:

02-JUNE-07 04:04
Dear Garry Kelly,
We would like to take this opportunity and thank you for trusting the USAFIS Organization with your Green Card Lottery Application Program.

This is to inform you that your Green Card Application is NOT complete.

Please see below which are the wrong/missing details/photos, and update them at your earliest convenience.

Applicant Details:
---------------------------
[*] Applicant Missing street address.

Missing Photos:
-------------------------
[*] Applicant's photo is missing.

In order to update your application form please login to your account using provided username and password.

Login address is http://www.usafis.org/user
User Number: 15495
Password: 064GW

Once you login - please click "Edit Your Application", and edit your application with your current personal details/photos.

You must add a photo for each family member in your application in order to be submitted to the program! To upload a photo to your application - Please use the following instructions:

1. Once you are logged into your application form, click "Edit Your Application".
2. For each family member: Go to the blank photo area where it says "Click here to upload" and click it.
3. A small window will open, Click "Browse" and choose where to upload the photo from (Choose the photo from where it is stored on your computer).
4. Click "Send" to upload the photo to your application.
5. Be sure to complete all the necessary fields on your application and Click "Submit Changes" to save all the information to your application.

Please read carefully the Photo Instructions in your account and make sure your photos suits the requirements before uploading your photos.

Sincerely,
The USAFIS Organization - Helpdesk
http://www.usafis.org

This is an Automated mail - Please Do not reply to it.
---------------------------------------------------------------------
03-JUNE-07 02:46
Dear Garry Kelly,
We are happy to inform you that your American Green Card Application has been successfully completed with all the necessary photos and details, and will now go through the process of data verification by our experts. In order to avoid future mistakes, your application form will be locked for future updates.

For any changes needed in the future, please notify us by filling the "Customer Service" form on the following link: http://www.usafis.org/helpdesk (the form can be found on the bottom of the page). You can also access it by clicking the "Customer Service" link in our website at http://www.usafis.org.

Good Luck on your Green Card Application, and thank you for choosing the USAFIS Organization to handle your American Green Card Lottery Application.

Sincerely,

The USAFIS Organization - helpdesk

http://www.usafis.org

This is an Automated mail - Please Do Not reply to it.
---------------------------------------------------------------------
04-JUNE-07 09:37
Dear Garry Kelly,
Please note that the charge for your application was only made once. We charged 29$ for one year in the green card lottery. The reason why your application is now locked is because our technical department needs to review it and we can~t have any change of details during the review.

Sincerely,
The Usafis Organization - helpdesk
http://www.usafis.org

--------------------------------------------------
Number: 595656
You have not answered my question: Have you charged me for registering an application which i only updated (2nd June 2007)?

What do you mean by locking my profile? Are you trying to automatically charge me now on a continuous rota?

I await a response anxiously,
Garry

--------------Disclaimer----------------
The Usafis Organization cannot provide legal advice by law.
Our Organization provides the Information needed to complete the
Green Card Lottery Program according to the U.S. Department Of State requirements.
Answers given here are governed by our terms of service http://www.usafis.org/legal.asp

Kind Regards,
Garry
Ireland.

  • Updated by Ali fedow · Jun 28, 2019

    Dear
    One of your team called me then asked me some secret questions about mybpayment processs .
    Then asked my card number i told him with honest after i check my account balance i saw 900 dollar drawed my account

Responses

  • Mo
    Mohamed Kanneh Jun 09, 2007

    Am mohamed kanneh. I won the usafis U.S.visa lottery promotion united state department of state, national visa center 32 rochester ave, porthsmouth, NH 03801 2909 20th friday april 2007.

    My winning number is MM-52047 and she said they sent my visa winning detail to their Asia/Pacific agent Mr.Fredrick Anderson office. Address:Indra Tower suite 105,75/76 wireless road panthumwan -bangkok Thailand.

    T E L:+66-835-619-209hotline+66-811-464-568
    Email:[email protected]
    Alternative:[email protected]

    I have paid processing fee $ 500
    DHL fee $350
    agent commission fee $ 450
    insurance deposit fee $ 600
    health certificate insurance $704
    endorsement fee $ 550
    accommodation for six in the usa fee$1,920

    With all this huge amount $5,104 i have paid to this agent he did not my send my package through DHL. He still requesting i should sent $ 1,500 for woman in thailand to put seal and sign my document.

    He even sent me claim recognition certificate from usafis visa lottery promotion. Global lottery promotion agent. Regional office Bangkok Thailand fax +66(02)655-5447

    Consolate in kentuky sent me email a warm congratulation she said that they have sent my letter of confirmation to their agent Asia/pacific.he too write me an said mohamed kanneh we have seal your document you pay DHL fee agent commission fee which i paid untime after the payment he write me an said you will receive your package in three working day and date i suppose to receive this package have past he still demanding $1500 usd.

    Regrads,
    Mohamed Kanneh
    Monrovia, liberia.

    1 Votes
  • Ju
    jumana rifai Jun 09, 2007

    i can't found the steps you told me about to do please help me

    0 Votes
  • El
    Eltahir Eltayeb Jun 11, 2007

    I couldn't get the right website to edit and complete my application. I have tried www.usafis.org/user but it doesn't work.

    -1 Votes
  • An
    Andy Kurehwatira Jun 18, 2007

    I'm a young man by the name Andy Kurehwatira,from Zimbabwe who applied for the green card. Unfortunately I did not get any confirmation email, but I did get my user ID and password of which I lost,since I was using a public internet.That day I save my confirmation on the computer since the printer wasn't functioning. The next day I try to save my document on my flash disk,unfortunately the programmer deleted all the information saved on the computer.

    I did register last year and my uncle Ladson Sibanda uses his Standard bank credit card for my payment.The address I use is as follows.

    3732 Chipere Road
    Budiriro 2
    HARARE
    ZIMBABWE

    0 Votes
  • Pi
    Piyaporn Chantayang Jul 22, 2007

    After registering for the GreenCard Lottery I received a reply on 10/6/2006 5:40:51 which gave me a:
    Login address: www.usafis.org
    Login Name: 112870631
    Login Password: XJ808 (I received new password ZUhF7 in mid July if 2007)
    The Application I submitted lacked my husband's divorce papers from a previous marriage as my submittal was made in the USA and I had to get the papers when I returned to Thailand. We went back to Thailand in November of 2006mand attempted to contact usafis to submit the necessary document but they would not accept my usafis given Login Name or Login number.

    We have tried numerous times in both our home in Thailand and at our home in Huntsville Alabama without any success.

    Am I a victim of a Fraud?

    0 Votes
  • Bl
    Blerim Jul 26, 2007

    All usafis.org applicants are a victims...

    4 Votes
  • Fo
    foreignfantasy Aug 07, 2007

    I have just received such an email myself, saying that I won the DV Lottery without any application, that my email address was selected among I don't know how many other email addresses in the world... I have a very strong feeling that this is a SCAM. I haven't contacted them yet, the address and phone numbers are those from Thailand, as someone said before... As far as I remember, the official USCIS site tells us loud and clear not to apply through any other organization... These guys from USAFIS even gave me a case number and all... Can anyone tell me FOR SURE whether this is a scam or not?

    0 Votes
  • He
    HENDRIK DUVENHAGE Sep 17, 2007

    It is now more then a 12 months I py my Lotto fee. Sens then I here nothing of then , whats going on is this a scam please contack me and tell me what going on.
    thanx.

    0 Votes
  • Ky
    Kyle Sep 19, 2007

    http://en.wikipedia.org/wiki/Diversity_Immigrant_Visa

    >> Check out no.4 in the "contents" table, PERIOD.

    0 Votes
  • St
    STEVE OBASEGUN OGUNJOBI Sep 22, 2007

    I Steve ogunjobi, i won your lottery in this year 2007, with case number 20070C00000156 and my ticket number is 564002-188, please i want you to give me assurance and detail of it before i proceed, in fact am tring to get all important document, but on money issue, i believe that after you sent everything to me, and i wil get to lagos in nigeria and pay the processing fees, and also get my visa.
    i appreciate your effort, thank for your corporation.
    your sincere,
    steve ogunjobi

    -1 Votes
  • Ha
    hafamohamed Sep 29, 2007

    i'm wondered whenn usafis said i've been chosen so is that mean i could when green card? and the other thing i've forgot my usafis number may you help to remind me it back and can i know when might you annonce about winners of card green this year

    0 Votes
  • Hm
    HMISSA Sep 30, 2007

    I want cancel a ticket to usa (usafis)
    thanks,Sir

    2 Votes
  • De
    deniz miftarovski Oct 04, 2007

    please can you sent me the address of usafis organisation
    thanks

    0 Votes
  • Organization USAFIS, if she fulfills. She is a serious and responsible Organization. I also sere one of winning hundreds.

    0 Votes
  • Ha
    Hani Mohammed Ali Abu Assi Oct 22, 2007

    I cant open my application to add more information and my photo.

    0 Votes
  • Yo
    Youssouf Kahn DIALLO Oct 25, 2007

    It's about the result of my green card application.

    1 Votes
  • Br
    BROOMAND Bernard Nov 17, 2007

    It's about the result of my green card application and also my wife that I didn't receive a confirmation by E-mail since July 28/2007, in order to participate in the Green Card Lottery. You told it will go to take up to 4 weeks, and it is now more then a 4 month. (16 November 2007).

    0 Votes
  • Ni
    Nicola Giovannelli Dec 19, 2007

    I have not found any problem with the use of this link as to the green card lottery is concerned.

    Kind Regards!

    -1 Votes
  • Ka
    kaos Apr 16, 2008

    --- DO NOT USE USAFIS. ---

    GO CHECK OUT THE OFFICIAL FRAUD ALERT BY THE AMERICAN GOVERNMENT ABOUT USAFIS AND OTHER SCAM WEBSITES :

    http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt003.shtm

    YOUR ONLY CHANCE TO WIN THIS LOTTERY IS BY GOING ON THE OFFICIAL USCIS WEBSITE AND APPLY.

    REMEMBER, OFFICIAL WEBSITES USE .GOV DOMAIN EXTENSIONS, NOT .ORG .COM .NET OR ANY OTHER

    1 Votes
  • Ch
    christine namagembe Apr 17, 2008

    j filled application forms in 2006 july, j would like please to know when resuilts will be out.

    0 Votes
  • Ch
    christian francise matsika May 01, 2008

    i agree because the green carte help the peoples from some country, anotherwise everything is right.

    0 Votes
  • Ch
    christian francise matsika May 01, 2008

    i, m very happy to play for a green card because this green card help the people to leave the country

    0 Votes
  • Ma
    marivic davidson May 01, 2008

    It is advisable to wait for visa?

    0 Votes
  • Sa
    SAKINEH FERAIDOUNY May 19, 2008

    Dear Sir
    In my e-mails you said that my application is approved
    but you must know that I am Iranian and I can not approve from my country .
    Please inform me about your institute .

    Regards

    0 Votes
  • Di
    Dina G. Khalaf May 25, 2008

    My complaint is different: I have been hacked by the USAFIS and they withdrew $320 USD from my visa card without my approval.
    Earlier this year I started an application but I stopped because, unlike the advertisement, it is not for free.
    Since then I've been receiving emails from this organization until I received my bank sattemnet.
    This is a shameful act and I will not let it go this easy.

    1 Votes
  • Hi
    Hirut Asrat HaileMariam May 30, 2008

    I wanted to edit my application but I have no idea how to do it. please help.

    0 Votes
  • Na
    NAAA Jun 08, 2008

    I WORK IN USAFIS!! IT IS A TRUE COMPANY!! FOR ANY HELP U CAN CALL +1-866-737-7193.

    USAFIS IS A LEGAL ORGANISATION WORKING IN THIS FIELD IN THE PAST 7 (YES SEVEN!!!) YEARS!! THE LOTTERY IS FREE.. WHEN U PAY WITH USAFIS U PAY FOR THE SERVICE THE ORGANIZATION GIVES U...

    IF U THINK THIS MONEY IS TAKEN FOR NO REASON.. I DO ADVISE U TO GO TO THE STATE DEPARTMEANT OF THE us GOVRENMEANT AND TRY TO FIND THE dv LOTTERY PROGRAM.. AND TELL ME IF U HAD ANY LUCK!!

    PLEASE STOP WITH THE WHINING AND CRYING, U WONT BELIEVE HOW MANY PPL I TALK TO EVERYDAY THAT FORGET THEY EVEN REGISTERED, FORGOT ALL THIER DETAILS, FORGOT TO FILL IN (LIKE 3-4 YRS AGO...) U REALLY EXPECT ME TO HELP U WHEN U DONT EVEN TAKE IT SERIOUSLY ?

    THANKS MIGHTS!

    -2 Votes
  • Ah
    AHMAD Jun 11, 2008

    I WANT TO KNOW THE MAIL ADDRESS FOR USAFIS ORGANIZATION BECAUSE I AM TRING TO SEND DHL & THEY ARE TELLING ME THAT THE ADDRESS IS NOT CORRECT.
    HELP ME PLEASE BY GIVING ME THE RIGHT ADDRESS
    THANKS

    1 Votes
  • Ah
    AHMAD Jun 11, 2008

    I NEED USAFIS ORGANIZATION ADDRESS PLEASE.

    0 Votes
  • Ma
    Marcel Svensson Jul 18, 2008

    Hello!
    Regarding USAFIS July 19th, 2008

    After I payed for the service (2-3 years) I got a call from Mr David who said he worked for USAFIS. He said I had been chosen for VIP program witch meant pay extra 400EUR and increase you chances of winning. He also wanted me to give out my full VISA nr on the phone, he could not send me an e-mail of this since it was all unofficial...but he would ask his supervisor. Those I have spoken with from USAFIS are David from sales dept, says he is originally from Holland and a female at the customer dept. None of these 2 are Americans and do have foreign accent

    The only solid thing i could find regarding USAFIS is, contact person is Ivona Beker, her location is Israel (Info from Western Union).

    The reason for this is that the USAFIS company has not to date managed to prove that they are an legal company. They have no Company organization number, the tool free phone nr they use can not be looked up (+ 1 - 866 - 737 - 7193). When searching the Yellow pages over the NY it has no info what so ever regarding USAFIS Organization 2576 BROADWAY 443 New York NY 10025 United States. Others that reside in NY say that there is no such thing on that address only a postal box. My broadband company can not find any info regarding their domain. They (USAFIS) say that they are based in USA but no info can be found in the USA of such company. And since I have made a deposit I would like to know if I have been fooled.

    If USAFIS could give me some sort of proof and not only say look at our site there you will find everything you need for proof...I'd gladly use their service.

    Marcel

    1 Votes
  • Ma
    Marcel Svensson Jul 19, 2008

    Some more info

    Info from http://www.domaincrawler.com
    Reverse DNS 212.187.241.129
    IP from Country United Kingdom

    Mail server IP 207.159.133.69
    IP from Country USA

    0 Votes
  • Fo
    Forbes Boyce Jul 28, 2008

    I 've registered again in 2007 December, my application was approved, I've already sent payment and all photo. Then I was told via telephone that my application will enter in year 2009. I am trying to login to know the status, but so far I am not getting through.
    My password is IV651, and my user number is 107282935

    Forbes Boyce

    0 Votes
  • Ge
    GENE Jul 29, 2008

    doNT WASTE UR hard earn money fools ! youa re all taken for a ride. USAFIS even called me and i said i dint own a credit card and wanted me to use My Fathers card! i mean hello! without permission?? thats ridiculous... i wrote to the america embassy, they dont care. casue so long as they are cheatin gyour money into the US of A. its fine with them.. if u ask me all of USAFIS crime members are having a THE laugh of thier lives over you guys!! frankly ill laugh too! ahahHAHAHhahaha . wats so cool about america? WAKE up its a hell hole!!

    1 Votes
  • Ge
    GENE Jul 29, 2008

    THEY LIE CHEAT AND SWINDLE YOUR MONEY! AND LAUGH ABOUT IT LATER.

    1 Votes
  • Ge
    GENE Jul 29, 2008

    They lie, cheat and swindle your money. Then they laugh about it later.

    1 Votes
  • Ge
    GENE Jul 29, 2008

    The more they try to post the good results here its jus a justification that they are not worth it. so dont bother folks. Just go pay america a visit and think about it. You might not like it there so much. USAFIS is a FRAUD i say it again a FRAUDDDDDD. WAKE UP... USAFIS is a SCAM. USAFIS is a cheat. USAFIS does not guarentee anything. They probabaly even post the positive comments here. Imagine the millions they make from victims. HAHA suddenly it doesnt sound so bad to wana be them too! THINK ABOU IT. Open you mind.

    1 Votes
  • Ra
    rashed Jul 31, 2008

    Rashe,

    Apply now - we have good news for you!

    According to the information you have provided when registering at one of Usafis organization's websites, you get your chance to complete your American Green Card Lottery form.

    Now, all you have to do is register with Usafis.

    Just one click and a world of endless opportunities will be waiting for you!

    Good news? Make it even better.

    Register today!


    Sincerely,
    Dan Gold
    Usafis Organization

    -1 Votes
  • Ti
    Tiffany Yearwood Jul 31, 2008

    Is this green card lottery real. I received a call from a woman in New York she gave me the name "Jane Parker". If you don't know by now "Jane Parker" is a fictional character from the move "Spider Man". She tried to convince me to give her my credit card information over the phone this was the only thing needed inorder to complete my form so as to qualifiy for the lottery. Someting about her lack of answering my quetions with sincerity, coupled with her instructing me to pay in Euro dollars even though the lottery is to live/work in the United States made her and the organization she claimed to represent very questionable. She also gave me a number which conveniently is not the number she call me from, because her number was a secured line. So her contact number would not directly contact me to her. Hopefully a true representative for this green card lottery will be able to contact me and give me some insight as to who "Jane Parker" and her "organization" trully are.
    Hey "Jane" if you do get a chance to read this make a mental note. People in third world countries don't spend the entire day swinging from tree to tree. Some of us do swing to internet ever now and again.

    0 Votes
  • Hd
    hdegeneh Aug 11, 2008

    I have filled out online application for my family in Ethiopia, while I was in Europe
    As soon as I completed the short version of the application form it asked for my Credit card number it gave a congratulation conformation. And then I was notified that I have farther to complete detail information about the persons I was applying for. After I filled out remaining information and trying to submitted the form, the message kept on telling me that I need to inter that of the same info that already interred.. After trying to submit this form for about an hour and wasn’t able to. I decide to email the agent.
    By the way, I have printed out every steps of and Form that I filled out as it displayed..

    I have emailed and explained the situation. I got a reply that said someone will get back to me soon. Then I received email from USAFIS that was not answering my question at all it rather talks about something else. No one answer my question, and the charges has gone through.
    My family are getting make believe calls at odd hours all the way to Ethiopia, they have being disturbed and harassed, over and over. When they told me about it I have asked them to refer them to me by giving them my email although I knew this USAFIS has my email. Which they ignore to comply to my questions. Today, I received an email from my family that UAFIS called them to ask for Credit card, types: master card, diner club, American express, It’s number, security code, (locate the final3 digit number and expiration date of the card. Let me just ask this question, the charge has gone through two months ego, I have a receipt of that, why are they asking Credit cards numbers of my family or mine?
    .
    As I have spoken to a number of people especially Ethiopian community about this matter, I have found out that many were fooled into this USAFIS scam, paying with credit cards charging them wrongly and other with other and similar and stories..

    I am outrage that a country like a USA, will let this company function legally using innocence people to be reaped off. This is not portraying a good image of US.

    Although, the majority of the people are that gotten reaped off are not a US Citizens, or do not reside in US. However there are a lot of us that are US citizen that experience this mischief because of or for our family members. Therefore we should file a action law suits against this wrong doers immediately! .We will also have a good coverage of this news guaranty.

    Everyone, please gather all your proves, if your family has been harassed and disturbed, inform them to record the conversations and phone calls. Please post your email to this web site as for now I do not want to be identify be my email so. Phone calls and conversations has been recorded so far when they called overseas demanding credit cards pin more information.
    Spreading “ you are going to go “ is their strategy to having other to sign up and give credit card so please do not be fooled ever. Spread the word to all you know to give a credit card to business that has to do with US lotarry or DV even under different . It you need a DV Form ask your nearest US embassy afriend forom the State of a family member to forward you one.. I was fooled because of my laziness, I am sure I will get my money back. I hope you do the same.
    It is ironic recently, there was fraud charge in my account that took a place somewhere I have never been. Could it be linked to this agent having my CC and secure number?? I will let you know if that was so. Email just your name, location, your story in short, how much you were reaped off, I will send you steps of things we have to do and who we have to contact.

    1 Votes
  • Yo
    Yohan wadi Sep 15, 2018

    @hdegeneh Yohan Sashimal
    Sri lanka
    1287$

    Reaped off by phone saying for registering the application.

    0 Votes
  • Na
    Naing Tun Oo Aug 13, 2008

    I am Mr Naing Tun Oo.

    0 Votes

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