USAA reviews and complaints 1
View all 565 complaintsUSAA - filing medical treatment
On August, I was hit me an USAA member. She reared me while I was at a stoplight. I have dealing with Christina Weathersbe in the San Antonio Casualty Claims. Christina Weathersbe has been nothing but rude to me since the accident. I have not received my medical bills due to the accident. Christina Weathersbe told me that she thought it was funny that I don't have any medical bills, basically calling me a liar. All I wanted from USAA is to pay the Er visit and MRI. I was told repeatedly that they will not pay. This woman, Christina Weathersbe, was so rude during the conversation. I am also in customer service and I would never treat people the way she treated me. I told her that my insurance will talk to her instead on me and she got mad and said there is nothing they can do. Sorry I am all over the place but I have PTSD and she made me have an anxiety attack for an hour. Customer service should not act like that, I was not at fault on this accident. I was treated like I am a criminal for needing them to pay my medical bills.
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