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CB Retail Stores Sam's Club 1455 Towne Square Boulevard Northwest, Roanoke, VA, 24012, US
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Sam's Club
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Sam's Club

1455 Towne Square Boulevard Northwest, Roanoke, VA, 24012, US
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10:00 am - 8:30 pm
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10:00 am - 8:30 pm
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6:03 pm EDT

Sam's Club - unethical behavior redemption of $300 gift card

On February 7, 2016 while shopping @ Sam's Club I was approached by 3rd party vendor by the name of Andrew soliciting Directv sales with the promise of $300 gift card to switch cable service. I asked what was the catch regarding the gift card. his reply was no catch just have to use card at Sam's or Walmart stores. It is now March 22, 2016 I have not received gift card can not find anyone to assist on how to redeem the gift card. I have now formed an opinion was as a scam. I will be reporting this to the BB as an complaint against Sam's Club as they are the retailer of the gift card. I have kept my end of the agreement but this vendor putting Sam's reputation on the line as being dishonest. I expect this issue to be rectified immediately. I would like to pick up the card at the Town Square Center in Roanoke Virginia 24012 at the customer service counter tomorrow.

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