Me and my wife had ordered two glasses, and were assured delivery within 7 days. 10 days went by and no one contacted us, when we called to inquire, they very rudely said, "how will I know where your order is", upon asking when I can expect the delivery they replied, " we have no idea, obviously they have not come, which is why we have not called". Finally after 15 days they call and tell us that our pairs have been lost in mail !!! When asked if they have the tracking number, they obviously didn't have one.
We asked if they could expedite the delivery, and at least is there a sure date to get them, they said there is none, and this time too they could get lost !!!
That was it, we did a full refund on both our pairs, and now have to order everything again with some other company. While doing the refund, I asked if there is a customer feedback number, they could not find for one, even the manger didn't know how customer feedback could be done !!!
Truly amazing !!!