ADT Security Services

I have requested a certificate of monitoring from local ADT representative Chris Hite for 3 months, multiple times via phone, email, and IM. He has not provided this document in spite of saying he would. I have retained our communications in case you would like to review them.

My insurer is now threatening to cancel my home insurance without this certificate.

Chris Hite's lack of responsibility and incompetence has put the security of my home at risk. I would like to see him removed from his role - he is not good at what he does, and he is not a good ambassador for ADT.