ADVERTISIMENT

WoodSprings Suites

3210 S SW Loop 323, Tyler, TX, 75701, US
Fri 24h Working Hours
Sun:24h
Mon:24h
Tue:24h
Wed:24h
Thu:24h
Fri:24h
Sat:24h

Reviews and Complaints

WoodSprings SuitesGeneral manager refuse to refund my money

This has been going of since 3/19/22... Tracheal was rude so I booked a room some where else. She charged my card for 263.76 for four night which I went stayed someone else bc of the roaches and dirty carpet, clogged tub. She told me that it will take 2-3 business day its been 3 weeks n still no refund. Called today n choice and she said I don't get a refund and I didn't renew my contract

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    Respond

    WoodSprings SuitesService

    I called to front desk md asked for clean sheets and towels because I spilled soda in my bed and explained that to desk clerk. She refused saying that nothing could be given after 10 PM. Due to her reasons I am being forced to sleep in a wet bed for the night. This is not an example of great guest service. She also informed me that I could not get any tissue.

    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Submit
      Respond
      ADVERTISIMENT

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.