Menu
Write a review
File a complaint
CB Appliances Conn's Home Plus 4931 S Broadway Ave, Tyler, TX, 75703, US
Conn's Home Plus company logo
Conn's Home Plus
reviews & complaints
Conn's Home Plus company logo

Conn's Home Plus

4931 S Broadway Ave, Tyler, TX, 75703, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:30 pm
Tue
10:00 am - 9:30 pm
Wed
10:00 am - 9:30 pm
Thu
10:00 am - 9:30 pm
Fri
10:00 am - 9:30 pm
Sat
9:00 am - 9:30 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
J
3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Conn's Home Plus - Range delivery and customer service

We purchased a range from the Tyler TX store. The delivery was a nightmare. Was assured the stove was no larger than 30". Wrong. But first when they brought in the range after having to talk them into bringing it indoors, they damaged our front door casing, knocked two pieces off our sofa and made a huge scratch down the left side of our new range. Range would not for it's 30 3/4" not 30. The crew left our stove in the middle of our, and left for my elderly disabled husband to install. No paper work, no instructions, no warranty and told me to sign his phone to prove they were there. He lied, it was to say everything an fine and done correctly. Contacted store, customer complaints and delivery with no help. Store manager was the worst, rude, condescending and could care less. Never go to Conn's.

Read full complaint
Hide full review