Subway reviews and complaints 1
View all 1101 complaintsSubway - subway restaurantrefusal of service
I decide to go to subway for my lunch break. I get to the cashier and hand the clerk my card to purchase my sandwich. She swipes my card over and over but it would not go through. Barely speaking english the cashier tells me " your card no good". So she goes and get the so called manager. The so called manager comes and tries to manually input the numbers in from my credit card from a keyboard that's covered in some sort of saran wrap. Now I'm thinking to myself there is no way she is going to correctly input those #'s in unless she slows down and make sure she inputs the correct numbers. Instead she tries only once and then tells me my card was declined. So I leave and go to an atm to get cash. Once I get back I tell the manager that it was nothing wrong with my card and try to give her the $20 bill to pay for my food. Instead she throws the $20 bill at me and refuse to sell me the food. I ask for her name and her supervisors information and she gets really upset and refuses to release any of the information. So of course I'm baffled behind the whole situation. Then she threatens to call the police. I tell her to go ahead because I have done nothing wrong. And low and behold she calls them and they come out and just merely assess the situation. The police officer says that she didn't have to release that information to me. So in the end I didn't get a chance to eat lunch in addition to going back to work late.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Upon entering the restaurant I noticed that the tables all _every table - had crumbs and debris on them. All except
One table where one couple sat. No other customers were seated at that time. I reached for a cup, not knowing my husband
Had the cups, and the manager very hatefully, in badly broken english, "how many dirnks do you want?" I apologized and went to be seated. Looked around, not a clean table, went back up to register and told the male atterndant or manager that the tables needed to
Be cleaned. The young woman that came out looked over and asked, in a very scarastic tone, "which one?" to which I replied "all of
Them."she wiped a couple of table off using a very unclean and smelly rag. I have neverbeen in a subway restaurant as unclean as this one.
I wish I had used my phone and taken pics of the huge crumbs on the floor and the tables but I did not.
Not only was this restaurant unclean but very unfriendly as well. It was not like they were covered with customers either.
Sunday march 25 212 at approximatley 215pm
Yvette ramey
2807 echo tril
Andersonsc 29621
In 1st sep 2017, when i was enter the subway 166, high street ruislip ha4 8lj .The service was awful. I wanted to get a Footlong Chicken breast sandwich.when it comes put veges on it and two person working there one girl and the one boy boy is very rude.might be girl was very sad. Then the girl making the salad in my sandwich for the whole footlong sub she just put 4 olives, 3 cucumber, 3 piece of tomato and 3 small broken green pepper . i finally asked her to put black pepper and she put salt and pepper and looked at me like...What?then she told me you should have told me to add everything but jalepeno and onion and they could save my time . i didn't say anything . but i was only one customer at thet time . i enter to get the sandwich that two person was just waiting there...Doing nothing. The service was extermely unpleasant. I am not happy with this customer service because i am regular customer. if possible can you solution with my complain bz i am so upset that two guys...
After visiting the mount ommonley subway restaurant in brisbane last Friday, i just had to write a comment on how filthy the tables were and that was every table, in the end we had to clean our table ourselfs.
Very disapointed subway dont think i will be visiting your restaurant again.
Maria
I guess I did. No hard feelings, huh?
I just said that Brenda.
Issue No.3 - You are responding to a comment that is almost 2 years old and the original post itself is almost 3 years old.
Otto...
Issue No.1 - You're trying to lose weight...by going to Subway?
Issue No.2 - Despite the above point, you're complaining that they are giving you (slightly) less food whilst you are trying to lose weight. I hope the irony isn't lost on you there.
Now you want to write to your local paper... Grow Up.
You need to get out more!
Sorry to tell you but orchard chicken only gets two scoops not three
I noticed generally that the Nampa Idaho Stores (12 Street Store/Nampa Calwell Blv.) cheats on their primary core meat food items. Example I have noticed is that when I ordered a Orchard Chicken I got 2 scoops instead of three of the Orchard Chicken and when I ordered a BLT I got 2/3 of the bacon I would get at a Caldwell or Boise Subways. The answer that each store is privately own is just ridiculous and Illogical because if you are going to post calories per sandwich you must be consistent with your core meats or that is some try of fraud. I am a little upset about this since I am working at losing weight plus my wife and I have been repeatedly disappointment of the low amount of ingediance use in the Nampa Store compared to surrounding Subways. I wonder if I should write an editorial to the local newspaper of my findings? To me it is unethical for the Nampa Stores to cheat on food items in their Subways.