Menu
CB Fast Food Chains Popeyes 5401 Crenshaw Rd, Pasadena, TX, 77505, US
Popeyes company logo
Popeyes
reviews & complaints
Popeyes company logo

Popeyes

5401 Crenshaw Rd, Pasadena, TX, 77505, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 11:00 pm
Tue
10:00 am - 11:00 pm
Wed
10:00 am - 11:00 pm
Thu
10:00 am - 11:00 pm
Fri
10:00 am - 11:00 pm
Sat
10:00 am - 11:00 pm
Sun
10:00 am - 11:00 pm
ComplaintsBoard
J
10:55 am EDT

Popeyes - Store #11683 - I fell at this store..

On September 18, I walked into Popeyes at around 5:30, I walked up to the counter to ordered, after I paid, I told the young man. I'm going to the bathroom to wash my hands. As I was walking towards the bathroom door, I slipped on water that was on the floor by the doorway I saw a large amount of water My toes got tore up and broke the skin and hurt my hip. I got up slowly. I went to the counter, and I told the young man that I had fallen going into the lady's bathroom. He didn't say anything at first, I said to him look at my feet, because my skin tore, he looked and said "oh wow" okay, obviously the young man didn't care, he was smiling. I looked at him and said I fell there's an amount of water going into the lady's bathroom. He went to grab a mop and went to mop it up, then he went to manager. who was a tall young man name Juan. I can hear them talking and laughing telling him that, "the lady fell Juan" Juan said OKAY and? The manger continues to work. He doesn't care if a customer fell at his job. I told him I wanted a refund, he called someone on the phone to get an approval gave me a refund and walked away. RUDE!

Desired outcome: I didn't sleep due to my hip hurting. Whoever owns this restaurant should go in there and see how they operate your business. The outcome? be respectful. Laura Molina -[protected] [protected]@gmail.com

Read full review of Popeyes
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.