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CB Fast Food Chains Popeyes 22113 Walton Ave, New Caney, TX, 77357, US
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Popeyes
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Popeyes

22113 Walton Ave, New Caney, TX, 77357, US
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I
7:17 pm EDT

Popeyes - Unauthorized use of personal funds, attempt to steal information

2:30 June 24th, a Saturday - they weren't busy at all mind you.

This popeyes is scamming cards. The manager is in on it too and plays stupid. Beware your card! At the drive thru today I ordered a spicy chicken sandwich, was told to pull around. Gave associate my card. She brought back the food quickly in about 10 seconds - with no receipt - then walked off with my card. I got the card back a full 30 seconds later as she was holding the whole card in her palm with the 3d numbers face down. She was smirking at me as she dropped it in my hand. I've had my card ripped off in a drive thru before. She was tracing the numbers. Told the manager to watch her and I get back defensive screeching and was told she had no idea what she was talking about after I watched the manager as she was standing there - watching the associate take my card. I called the store later, asking for any information about the store's owner. If I could please have district manager's name and phone number. I didn't even say anything about a complaint - but immediately the associate on the phone played stupid and pretended she didn't know what I was saying. She didn't understand what "manager" or "phone number" meant. She gave me the store number as 12356 and said "oh no I don't know nothing". I explained that a subpeona would be the only other way I could get that information - including transaction that I paid - which suddenly exposed that she didn't even have an accent the entire time! And understood exactly what I was saying!

Hola Jennifer! I speak Spanish too! LOL

Desired outcome: Please refund me, give me some kind of apology and while you're at it fire Jennifer and the drive thru girl (who didn't have a nametag on)! She is a liar, a horrible manager and totally unprofessional!

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