Menu
Register
Write a review File a complaint
CB Drug Store CVS 118 E Harrison Ave, Harlingen, TX, 78550, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

118 E Harrison Ave, Harlingen, TX, 78550, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
7:00 am - 12:00 am
Tue
7:00 am - 12:00 am
Wed
7:00 am - 12:00 am
Thu
7:00 am - 12:00 am
Fri
7:00 am - 12:00 am
Sat
7:00 am - 12:00 am
Sun
7:00 am - 12:00 am
ComplaintsBoard
M
4:22 pm EDT

CVS - Transferring a prescription

My husband takes an immunosuppressant. CVS charges $333 for it. By using GoodRx, we found out that we can get it for $60 for the same number of pills at our nearest HEB store's pharmacy. The HEB pharmacy has been trying for two days to get the prescription transferred. The CVS pharmacy, store #8963, 118 E Harrison Street, Harlingen, Texas, is not answering their phones. The one time that CVS answered their phone, the CVS pharmacist told the HEB technician he would fax it when he could. That was yesterday, September 1, 2021. We are still trying today to get the prescription transferred, but CVS is still not answering the phone. My son and daughter-in-law actually went to the CVS store and no one would wait on them until my son made an issue of it. He was told that the HEB pharmacy would have to call them. My son told him that they had been calling but no one answers. The person he spoke with just laughed. And so my husband is still without his medication and is suffering because of it. He could go into a crisis and have to be hospitalized or worse.

Desired outcome: CVS transfers the prescription to the HEB pharmacy.

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.