Quest Diagnostics reviews and complaints 2
View all 479 complaintsQuest Diagnostics - Service
Staff at the Azle industrial Ave. unprofessional employee. She came and said” someone wit the last name that starts with “S” I understand my last name difficult to most people but I have a very easy first Name. She had bo idea of my first name either” she ask what’s the first name . She did recognize my last name as I pronounce it for her. Apparently she...
Read full review of Quest DiagnosticsQuest Diagnostics - customer service
Went to have blood drawn. My drivers license and order have Debra which is legal name. My insurance card says Debbie which is name I go by. Same last name on both. Has been this way for years with no problem. Girl this morning refused to draw blood without a revised order from doctor changing order to Debbie to match insurance card even though my license verified Debra. Have never had this problem in the years I have had to use quest because of insurance. She said this is a problem because you have a name discrepancy. Rude and asked for a supervisor and she said they do not have supervisors. ridiculous Wil be filing complaint with Blue Cross also.
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