KIA Motors reviews and complaints 1
View all 1598 complaintsKIA Motors - recall wasn't fixed... bad customer service, trying to get me to pay for a recall
I received a recall letter in the mail stating that they had a recall on the catalytic converter. Glad I received because I was just about to go and get it fixed...I made the appointment on a Monday, Got that and an oil change..The next day my check engine light came back on.When I called they told me I would have to pay to get an diagnostic test.I told them I know it's the same issue because I took it back to Auto zone for an diagnostic..I had to reschedule for an week afterwards..took it in showed them the papers from Auto zone they(Joe Brown) so Rude stating I still will have to pay..They ran there test and it came out to be the same issue.My appointment was at 10:30, I sat there till 1:45 and he came out and told me they will have to order the part and get permission from Kia to re_fix it and thatI will have to come back, So now I will have to reschedule for a whole new day..More of my time wasted...I This is not the first issue I have had with Kia over the years overall..I can't wait until I pay this vehicle off, I will never get another kia AGAIN!
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