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CB Retail Stores Walgreens 82 Elmore Rd, Crossville, TN, 38555, US
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Walgreens
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Walgreens

82 Elmore Rd, Crossville, TN, 38555, US
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9:53 pm EDT
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Walgreens - Pharmacy / Katie

For starters I’ve gotten my medicine filled there before I drive all the way to Knoxville twice a month to get my suboxene filled No one want to fill for that because they look down on the medicine so Monday so on Friday the 10th 2022 I called and talked to a pharmacist and I was trying to find a closer pharmacy and the pharmacist I talked said yes they will fill my prescription so I was happy to find a pharmacist to fill we’re live but when I called the day before to make sure I got the address right I talked to Katie which she was fine to fill it until I told her what it was for then she changed and said no that they have to many patients and they couldn’t fill my prescription I feel like I’m being discriminated for what medicine I am on I’m sorry I used to be a drug addict and Saut help I’ve had my own place and job for two years because of this medicine but because I take this medicine she put me down pretty much

Desired outcome: Don’t want her to be in trouble just tell her it’s not ok just because something is wrong with someone don’t treat them any different than if I was a regular person

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10:33 am EST
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Walgreens - Pharmacy

I called on Nov. 30th 2020 about a prescription I had submitted for refill via text. I called the store to ask if I could have it filled that day since the weather was supposed to get worse that evening and next day. I was told that my medication could not be filled until day 31. The lady sent me to the pharmacist when I said i've never heard of that.

The lady pharmacist gets on the phone and tried to read policy when I asked any question. I've used walgreens for years. Not 1 time have I ever been told they don't fill prescriptions until day 31. I have been prescribed some sort of narcotic almost the whole time.

I was told yesterday that the medication would be filled on the midnight shift and could be picked up in the morning. I am a creature of habit wand take my medication and vitamins shortly after 5am. I couldn't not wake my child to take her to walgreens so I had to go after dropping her off at school. I get there at 9am December 2nd and they tell me that they are out of that medication and I will have to wait for the truck which comes between 11am and 1pm. Thats 6-8 hours if its filled as soon as they get it after I normally take it. I have issues sleeping if I take it too late in the day. Now I will have to choose to not sleep or not take the medication until the next day making it 32 days after my last prescription.

I have used walgreens all over but I live in Tennessee. Crossville, TN Walgreens off elmore rd. Has given me nothing but problems. They never have my prescription on time and always say they are out. Most of the employees here discriminate against individuals prescribed narcotics.

I have no choice but to leave this horrible establishment and take my business elsewhere.

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