Menu
CB Drug Store CVS 495 S Willow Ave, Cookeville, TN, 38501, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

495 S Willow Ave, Cookeville, TN, 38501, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
A
1:06 pm EST

CVS - Customer service

I waited in a drive through line for 45 min only to discover only one prescription had been filled when my doctor called them in at exactly the same time and date. Why? The employee said he had no idea why he was extremely rude as well...
The drive through is always backed out to the road, it's absolutely insane, it shouldn't take that long to get your medicine!
This needs to be fixed!

Desired outcome: better customer service

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.