Lowe's

I brought a faucet back to exchange and the customer service people were both rude! I didn't have my receipt, which I know the deal because I work in customer service myself. Because I asked for store credit or cash back after inserting the card I used. They wouldn't do it. I'm in a hurry to move into a house and need to get things done, but they were so freaking rude! Lowe's in boiling springs - Store 1986, do better! Like if you're going to be working with customers, at least know how to do your job and to speak with people! Freaking ridiculous!