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CB Hotels and Accommodations Days Inn 1101 Industrial Parkway, Saraland, AL, 36571, US
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Days Inn
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Days Inn

1101 Industrial Parkway, Saraland, AL, 36571, US
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Days Inn - rude

I work at the steel mill here in AL and I was paying $50 a night to stay at the Days Inn here in Saraland, which is a good $1500 I forked over a month just for a room there. While I was there the rooms were very clean and the room service workers were very polite which was a definite plus. But when I was there the manager (unknown name, red head) was very very rude to me every single time we spoke. I thought with her being the manager and me being a paying customer, that she would at least have some respect. I was low on money one Friday and was also being paid that Friday at 3 p.m. and I asked if I could wait to pay for my room when I got back from picking up my pay check that day around 4:30 or 5 p.m. The lady (not the red head) said that would be just fine, she would leave a note. The manager finds out, gets on to the worker whom gave me permission and called me over and over until I could pay her. She was very rude to me when I told her kindly that I informed one of the workers and she says "They're suppose to ask me, I'll take care of them, I need my money". She was very rude and disgusting and I don't recommend the motel to those who don't like disrespectful people. The manager. I am very offended and I pay a good deal of money to stay there each week, I thought they would have a little more kindness to there guests and regular customers.

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Update by cdjwrj1
Dec 14, 2009 5:13 am EST

The Days Inn I am complaining about is in Saraland, Alabama, not Arkansas. My apologies and thank you for taking the time to read this.

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AirlineCustomerCareManager
AirlineCustomerCareManager
New York, US
Dec 15, 2009 7:26 pm EST

You weren't very clear on how often you paid, but if you paid once a week (on Friday) and you checked out after having stayed the whole week and said "I'll come back and pay later"... Well then I can definitely see why they would be upset. I'm sure they have had instances where somebody has done exactly that and never shown up to pay...

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