Menu
CB Fast Food Chains Popeyes 4501 Castor Ave, Philadelphia, PA, 19124, US
Popeyes company logo
Popeyes
reviews & complaints
Popeyes company logo

Popeyes

4501 Castor Ave, Philadelphia, PA, 19124, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:30 am - 9:30 pm
Tue
10:30 am - 9:30 pm
Wed
10:30 am - 9:30 pm
Thu
10:30 am - 9:30 pm
Fri
10:30 am - 9:30 pm
Sat
10:30 am - 9:30 pm
Sun
10:30 am - 9:00 pm
ComplaintsBoard
L
2:56 pm EDT

Popeyes - An employee verbally attacked me in the business

I ordered meals for my family today Sunday, June 13, 2021 at 02:37 pm from Merchant ID [protected] the Popeyes on 4501 Castor Avenue, Philadelphia, Pa 19124 #11590. I requested a 5pc tender combo with fries, a 5pc tender alone, and a classic chicken sandwich COMBO with fries. The cashier rung up my order I paid with my debit card and when I requested my second meal cup she proceeded to YELL at me claiming I "did not ask for [censored]ing the drink and to not [censored]ing talk back to her." I order the same meals every time I go there. I don't even need to think about what my order is. She was loud yelling, rude and disrespectful. She could've admitted that she did not hear me correctly and just charged me for the drink. Instead she yelled at me, the customer, ignored my request for my meal that I have no problem paying for since it's what I wanted. No other employees said anything to correct her. I was told by other customers that the manager wasn't there, and she always behaves that way when he's not in. The panhandler outside that opens the door stopped me to not ask for money but to let me know that the manager will be in tomorrow morning and that I should tell him because she "always talks to people like that, she's always nasty." I don't see how someone with that disrespect for customers is working in a location in which she has to deal with people for everything that Restaurant needs to function. I want action. I want her replaced. She needs a job where she's not dealing with the public because clearly she has an issue with the public. I want a response so I know my complaint is read, acknowledged, and being dealt with.

Desired outcome: I want her fired.

Read full review of Popeyes
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.