Garfield Refining reviews and complaints 1
View all 8 complaintsGarfield Refining - Selling gold jewelry
I metal detect and sent gold twice
First time was fair
Second time a total rip off
I was called after I sent second time and I believe this was to see how much I knew about what I sent
All the jewelry I find is at least 10k, what I sent was a mix f 10k and 14k
After call, I was given an evaluation really low
I called back and showed that even if everything I sent was 10k I should have received at least $500 more as a lot was 14k I should have received at least 1200 more
Their response was to say treasure hunters gold is lower, 32.14 percent
That amounts to 7or8k as far as I can determine
That's ludicrous, just because I find gold jewelry it does not lose value
No gold in America is sold under 10k I have metal detected for over 25 years and one found one 9k ring out of hundreds
I test all my gold, or have a local jeweler with 40 yr experience test anything I have questions about
After looking at past reviews this I exactly what they do to others going back years and I intend to do whatever it takes to hold them accountable
I'm now retired and have plenty of time
I also am well-known all over the United States and even abroad as a detector est even been included in documentary's
So I'm well versed in gold values and know for a fact I was ripped off
Sad thing is they are doing this now during a pandemic when people are vulnerable
The state's attorney needs to look into this it's nothing short of organized crime as I see it, they are knowingly stealing from the American people
Desired outcome: Made right 1200 owed
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Hello,I am currently just starting my debate with Garfield.Any suggestions of how I proceed in these first days before I lose any ability to question,demand returned material,or seek legal help?I have sent palladium from busbars that is 99.9on XRF,attached to copper and wanting to have many other alloy pieces processed and refined together I sent it to Garfield.Was told what is known to XRF,has been bought by local gold buyer,and what I still obtain a small portion of from each material sent was All BASE METAL.Come on guys ,either u have been stolen from in postal service,or you are the thief.It doesnt seem to hard to find out which person is telling truth as I know most postal facilities from the one I hand delievered to all tbe way to your carrier can be monitered and package could be visually seen as different if someone opens and returns different material..But then it does say metal refinery and is weight when person looks at package,
I totally agree with you.
Carol Effinger
33 points
2 days ago
I sent in 10 ounces of gold jewelry and 3 crowns. Result was only one ounce of gold. I’m sure some of the chains, etc maybe we’re not 14 carat gold. The earrings were 14 carat gold. I had wedding rings in there that were more than one ounce and other fine jewelry. I was wanting my 2 half carat diamonds back but mysteriously they disappeared. They tried to tell me they were fake diamonds. No they were REAL! I had a jeweler verify the diamonds 5 years ago. They were from my Grandmother‘a wedding set. I feel ripped off. Just the rings alone were more than 1 ounce. Maybe people just don’t speak up. I was assured that this was a reputable business from my dentist. I lost a lot of money here. This company needs to be investigated. This is worth getting my lawyer involved.
1
Response from the owner 12 hours ago
Carol, we are sorry to learn you are not satisfied with your experience refining with us.
In reference to the value of your materials, your valuation is based on the amount of pure precious metal recovered after processing.
We would also like to apologize the stone removal process was not clearly understood before we received your materials for refining.
We do offer risk free refining, if you would like your materials returned in your process form – please let us know as soon as possible.
I understood the stone removal before sending it in. The stones were real. At first Eric said that the value was added in the total. Next Eric was trying to tell me they were not real that they disintegrated in the process and that if they were real the diamonds would’ve been left behind. They were real! Diamonds are indestructible. My conclusion is that someone there stole them.
The second point I have is that I sent in 10 ounces of gold jewelry. How could that possibly turn out to be only 1 ounce of refined. Does not add up. One ounce is nothing. If you used the Miller process on my gold, I just have a had time believing I had 9 ounces of impurities. Really doesn’t add up. I know I had old quality gold.