Fairfield Inn and Suites reviews and complaints 1
View all 132 complaintsFairfield Inn and Suites - room
Booked a suite for 5 adults. The room only held 4. The ignorant woman at the desk said they had nothing bigger. Gave us another room for two adults. The room had a dirty shower curtain, a pill on the floor under the night stand, and a bug walking across the wall . There is construction going on ( which I was not aware of when I booked ) the place smells like old wet wood ! I paid over $600 to stay here and this place is disgusting! I have a wedding to attend tomorrow or I would leave now! This place needs to be cleaned and the staff needs to learn how to talk to guests. I'm beyond annoyed that I'm stuck in this disgusting place!
We have received your comment. Thank you!