CVS reviews and complaints 1
View all 3346 complaintsCVS - prescription auto refill
I have repeatedly requested that they not auto refill my prescription drugs. Every 3 months I have to tell them again not to auto refill. They supposedly go into the system and take the auto refill off my prescriptions. Three months later, yep, all my prescriptions are auto refilled! They can't seem to get the hint or just blame it on their system but are too lazy to let someone above them know that their system is so freaking messed up that people are getting pissed and taking their business elsewhere! When I told the "pharmacist" that maybe she should let someone know the system is screwed up, I was told "I don't haffa (yes, haffa) do nuthin'." illiterates! Surely it can't be legal to refill a prescription that the customer has not requested to be refilled. How do they even know i'm still taking that medication? I even had a prescription archived (couldn't find a way to delete on the app) because I was no longer taking it. For 2 years, they kept texting me and asking me if I wanted it refilled. Really? Cvs = worst pharmacy ever!
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