Menu
CB Computers, Phones and IT Staples 901 NE D St, Grants Pass, OR, 97526, US
Staples company logo
Staples
reviews & complaints
Staples company logo

Staples

901 NE D St, Grants Pass, OR, 97526, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 7:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
D
3:34 pm EDT

Staples - Inept tech. info.

Hi Darryl. Please share your experience.

It will help other shoppers and we'll use it to improve our products.

We purchased these items on Oct. 15, and were told by the tech. guy that all we had to buy to replace our old router was to buy the Deco wi-fi system. We went home & installed the three meshes as instructed, but no wi-fi? I called our local Staples & talked to another tech. guy, and he told us we needed to either use our old router, or buy a new one, or the Deco system wouldn't work. I put the old router back so we would have internet over the weekend. I called back & talked to another tech. person, and got another entirely answer? I then asked to talk to a manager, and his only remedy was for us to bring the Deco system back for a refund. All in all I did not like the service I was getting with no regard for the time we were/had wasted (ing). So we traveled to Medford, OR yesterday, and purchased all of the items at a good savings, and I returned all $433.? worth of stuff to Staples in Grants Pass. The only thing we did not return was the pencil sharpener, and I have no clue how my wife likes it, not that there is a bunch of difference in little sharpeners like we bought. Over all rating for service; C-.

Read full review of Staples
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.