Pizza Hut

I placed my order at 7:17 pm on 10/4/19 and according to the tracker everything was in order then I get a text message saying my order was out for delivery at 7:37pm... I'm like ok that's quick cool but noooooooo 8 o' clock rolls around no delivery so I proceeded to contact the store but no answer so I kept getting transferred to the call center which was absolutely no help at all... Explain to me how an order is out for delivery at 7:37pm and does not get to my door till 8:50pm talk about livid... Pizza was cold!