Menu
Write a review
File a complaint
CB Fast Food Chains Arby's 609 W Plane St, Bethel, OH, 45106, US
Arby's company logo
Arby's
reviews & complaints
Arby's company logo

Arby's

609 W Plane St, Bethel, OH, 45106, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
J
3:24 pm EDT

Arby's - Counter help and cook

At store # 6215 in Bethel, Ohio 45106. I was treated rudely and disrespectfully by a server named Jessica and the cook making sandwiches. There was great big sign about 3 ft. wide under the menu saying butter and sour cream baked potatoes $2.49 each. When I pointed out to Jessica that I was charge $3.49 each for the sour cream potatoes she said they went up $ 0.10 cents. I said $3.49 is not just $0.10 but $1.00. I told her I no longer wanted to buy them. She called me a child and started ranting over the situation disrupting the whole restaurant. Then the cook with extremely long hair and no hair net chimed in and said I should never come in the Arby's again. I showed them the sign and the assistant manager refunded my money as I asked for. The cook and the server were still making rude comments to me. The manager and the other employees were great. This type of customer service buy 2 employees is disgusting and they should be terminated. I am a 70 year old handicapped male and I didn't deserve to be accosted in this way. Thank you James Rouse

Desired outcome: terminate the rude employees

Read full complaint
Hide full review