Avis reviews and complaints 1
View all 465 complaintsAvis - Customer service
My Capital One credit card was charged an additional $420 dollars, for a cleaning fee after a $320 rental. When I returned the car, I asked the rep. to look at everything he checked it and, said you are good to go. Then they charged the extra money for cleaning and after Capital One decided, they did not have any proof of needing to clean the car; they reversed the payment back to them and now I am on the do not rent to list.
Desired outcome: Avis needs to remove account from collections.
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