Puma reviews and complaints 1
View all 96 complaintsPuma - Service - lack of
I made a visit to your Puma store at Tanger Outlet in Riverhead Sunday, June 28th and there was a line to enter the store. I got online and waited along with everyone else. In front of me was two young men and as the line moved closer to the door the two became five. When it was their turn to enter the store two more men came running up street and joined the five. I made a complaint to the women who was in charge of letting people into the turn and told her the people waited online for their turn and she shouldn't be allowing all seven of the men in without having to wait their turn.
The manager came out and told me not to worry, everyone will get in and I entered the store along with all seven of the men. After shopping for a few minutes your manager approached me and told me I was wrong for confronting the women letting people into the store and I shouldn't talk to her employees in the future. The manager made me uncomfortable and I left the store.
I also want to tell you one of the men in the group that entered the store had a large knife attached to the side of his pants and this made me uncomfortable as well but none the less he was allowed into the store.
I'm done with Puma, it used to be my favorite store.
Carolyn
[protected]@gmail.com
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