Woodforest National Bank

1540 Military Rd, Niagara Falls, NY, 14304, US
Sun Closed Working Hours
Sun:Closed
Mon:10:00 am - 6:00 pm
Tue:10:00 am - 6:00 pm
Wed:10:00 am - 6:00 pm
Thu:10:00 am - 7:00 pm
Fri:10:00 am - 7:00 pm
Sat:10:00 am - 6:00 pm

Reviews and Complaints

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Woodforest National BankChecking

Over the last 4-5 months, I have certainly found discriminatory behavior to exist at the Niagara Falls branch by the manager (I believe her name is Deanne) in Walmart and in their Buffalo Branch by the assistant manager (also a female). During this time, I have requested to speak to Andrew the regional manager and not one call back. On yesterday, Deanne told me he would call m back by 2pm-and not one call.

These are some of the most disgraceful racists people put in banking jobs with no oversight!! I watch this bank pay then reverse out payments and charge me excessive fees in the amount of 1k. First, I don't have NSF's. Second close to 14k deposited into this bank for household expenses. This bank needs oversight and possibly a class action suit to address the hateful attitude they have towards people of color with money.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    RESOLVED

    The complaint has been investigated and resolved to the customer's satisfaction.

    • Woodforest National Bank's response · Jan 22, 2021

      We hear your frustration. We'd like to get a few more details. Can you send an email to [email protected] with your contact information, so we can reach out?

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.