CVS reviews and complaints 1
View all 3328 complaintsCVS - Disrespectful employee
On Wednesday, January 19th at around 2:30pm I was in CVS In Ardsley, NY looking at the vitamins when an employee, white woman, stocking shelves confronted me that I needed to be wearing a mask. We exchanged a few words about Why only CVS in Ardsley is requiring customers to wear a mask when No other business is forcing a mask on you. She started lying about not being the only ones, so I decided to take my business elsewhere where I wouldn't be harassed. I wanted to pay for my item but she wouldn't let me unless I put in a mask, so I set the item, tylonol, down and walked out of the store. Meanwhile she started to chase me out accusing me of taking the item and not paying for it. Stealing it. I turned around quickly and told her I left it. She said, "Get out of here".
No store employee should Ever treat a customer like this. Especially over a Mask. I have been a lifetime long customer of this CVS and after being disrespected this way by this employee I will never go back to any CVS. After this incident I went to another drugstore to get Tylenol and didn't have a problem. No other store gave me a problem.
CVS Human Resources needs to contact this Employee and do something about this terrible behavior.
Desired outcome: CVS Human Resources needs to have a meeting with this employee about not disrespecting customers. She should be fired.
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