6950 Arroyo Crossing Pkwy, Las Vegas, NV, 89113, US
Fri 10:00 am - 9:00 pm Working Hours
Sun:10:00 am - 8:00 pm
Mon:10:00 am - 10:00 pm
Tue:10:00 am - 10:00 pm
Wed:10:00 am - 10:00 pm
Thu:10:00 am - 10:00 pm
Fri:10:00 am - 9:00 pm
Sat:9:00 am - 10:00 pm

Reviews and Complaints

Oct 31, 2020

Best Buy — Terrible customer service

Below is an email I sent to Best Buy concerning what happened to my wife and I at the Arroyo Crossing Best...

Best BuyI got harassed but the manager

Hello, I was trying to buy a tv and I just simply asked if they would take something off cause the box was damaged, most places will even Walmart! gives a little discount for damaged goods. The manager named Chase came over and he said that he wouldn't do anything for me because I was gona have it shipped and I said fine what if I take it right now, then he started getting mad and really aggressive I don't know if he has anger problems but the totally flipped out on me told me to [censored] off! and said he doesn't care if I buy it or not he can have all those TVs sold before I even get the chance to buy it infront of my wife and made my child cry. 2 other employees the one even left and said I'm sorry as he was going off and the other employe just looked down and away i would like to talk to someone to see if there's anything we can do atleast on the tv or something he should be fired I am willing to go public this it is not right to be treated this way you can contact me at([protected] or Robby.[protected]
Thank you
Sincerely Robby

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