Anytime Fitness reviews and complaints 1
View all 260 complaintsAnytime Fitness - exremly poor customer service
I signed a 2 year contracted with the anytime fitness and I was delighted with them until I moved across town. I moved and then I decided to check out the anytime fitness near my new place. I went in and spoke with the manager about signing up a friend and was unable to get a clear answer about a new membership and my own. I'm still paying to use the club, but unfortunately when my husband and I went we discovered we were locked out of (that) gym by the manager. This is the poorest customer service I have ever experienced. In a nutshell I paid $95 this month to use the gym for 1 more month and I have no access. To save ALL of you money, time and agony ... don't sign up at this gym.
The complaint has been investigated and resolved to the customer’s satisfaction.
We have received your comment. Thank you!