ACME Markets reviews and complaints 1
View all 144 complaintsACME Markets - Lobster claws and lobster tails
Lobsters were made at your store and were spoiled. when I took them out the container it made the house smell. I picked the food up around 7 pm and took them back at 930 pm. The store manager I talked to was named Andy and he was belligerent he talked down to me once he explained the policy. I had been working in the yard earlier and he made me feel as if I was black and trying to run a scam. He had me show him the food said it look like I ate it. Then I said all the claws in there one shell opened and it looked like I ate it. He did explain the policy but no resolution for when I might be able to get my 54 dollars back. I understand the climate but his attitude made me feel like it was about my color and thinking I was a bum. I addressed them on the bum part but he didn't even disagree. Then security walked up and he was worse than the manager asking me to look at even though I told him that I showed it to the manager. He told me to keep it for a month then bring it back with the receipt that I also showed them. I said cooked lobster he said yes I stated he was being smart he smirked. once again I felt it was my color and how I was dressed I would like a return response or someone I can talk with. The security guards name was Zack. I asked the manager for a pen to write their names down, and he said we are not giving you a pen don't you have one in your pocket?
We have received your comment. Thank you!