Enterprise Rent-A-Car

To Damage Recover Unit:
Dear Sir/Madam:

The chip on the windshield is there before I rent this car, the rental location did not check any glass or windshield because at time is almost lunch time and they are hurry to rent the car to me after I don't want the 1st car they pick me up at the body shop which they want me to rent it. After I switch-over to 2104 KIA car they're forcing me to purchase a optional damage, but I declines because I know something wrong with this woman whom is keep talking to me about purchase optional damage, because she and her manager known that chip on the car but they don't want to show me and just waiting someone to come and rent it as quick as they can so they can blame the chip to that renter.

Please call me at 402-3057 so I can explain to you more detail about this situation and the people whom is working at this location:
13206 Millard Ave.
Omaha, NE 68137

Thank you