CVS reviews and complaints 1
View all 3346 complaintsCVS - in-store coupon ($15.00) for completing a 30-minute online survey
I was not given credit for the full value of my In-store coupon ( It was a reward code for doing an online survey ). What happened was they should have rung this up as 2 seperate transactions. I was buying food with my EBT card and also some non-food items using the $15.00 In-store coupon. The cashier insisted on ringing it up as one transaction, which ended up shorting me $2.63 on the value of the In-store coupon. If she had rung the food up in a separate transaction, then the In-store coupon would have paid for all the non-food items. But she insisted on ringing everything up in one long transaction, which left me short $2.63, and having to pay for that out-of-pocket.
They should have rung up the food separately from the other items from the beginning. And the store manager refused to correct the mistake.
Forgot to mention the Store Manager's name was Beth Fulcher, store was 8315 W. Center Rd., Omaha, Nebraska.
            
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