CB Residential Sales Clayton Homes 2724 US-421, Wilkesboro, NC, 28697, US
Clayton Homes company logo
Clayton Homes
reviews & complaints
Clayton Homes company logo

Clayton Homes

2724 US-421, Wilkesboro, NC, 28697, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 6:00 pm
9:00 am - 5:00 pm
1:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clayton Homes - 2013 breeze II

I purchased our home in Wilkesboro NC and was set up in November or December of 2013. I had this home special ordered with what I was told had upgraded insulation in both the wall and the roof with 2x4 studs and trusses. Over the last 9 years in our home I have noticed many small issues that I have looked over and/or repaired after the one year warranty. Here recently I have noticed there are a few of windows with moisture issues between the panels. I have 2.5 ton Heat pump that runs constantly through the winter and even more through the hot summer months and is not able to keep a constant temperature in my home. I got to looking into the how well the ventilation was in the roof today 8/23/23 and found there is what appears to be BLACK MOLD on the OSB roof boards when I pulled back the soffit under the eves of today and took a photo of this. There appear to be no ventilation in the valted roof and from photo I see no signs of any installation but to be fair, I was not able look very far in. I need attention to this ASAP. I have called and LVM with Clayton advocate line and waiting to hear back currently.

Desired outcome: I would like my entire roof replaced by a qualified professional and properly ventilated this time. I would like the wall installation inspected along with the double pane windows that have moisture between the panels.

Read full review of Clayton Homes
View 0 more photos
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.