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CB Car Dealers KIA Motors 5105 Durham-Chapel Hill Blvd, Durham, NC, 27707, US
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KIA Motors
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KIA Motors

5105 Durham-Chapel Hill Blvd, Durham, NC, 27707, US
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KIA Motors - Failure to communicate

In mid-Jan I took my niro for 30, 000 mile checkup. The only issue I had was a noise in the steering column. I was told by Mr. Willis a new part had to be ordered and would be in stock in one week. Here it is 4 weeks later and no communication from Mr. Willis. Today I called the Kia dealership in Durham (tel [protected]) 3 times. Two to Mr. Rebhola (Service Manager) and 1 to Eric last name?-General Manager to ask why had no one bothered to update me on the needed part for one month. None of the calls have been returned! Love the car-not impressed with communications of your Durham dealership.

Desired outcome: Someone (anyone) in Durham contact me

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