Greystar Real Estate Partners

I am writing to you as I wasn’t sure with whom to do so.

As a 70 year old male who has a wife that is disabled, my
options are very limited.

We moved to Cary, NC
to avail her of the worldwide reputation and skills of Duke University
in Durham.

We were very fortunate to have an Orthopedic Surgeon who
is considered renown. He performed 2

back surgeries on Marie, within 3 days of each other. It
was quite a serious operation however it was successful as I prayed it would
be.

We moved from S. Florida to an Apartment complex in
Cary(4/20/2013) and signed a 15 month lease. This way we were 20 minutes from
Duke and she would have time to recuperate from the operation. Our plans were
to relocate back to South Florida once she was doing better and we did.

We moved out on 7/19/2014; there were never any
complaints against us; our rent was always paid a minimum of 5 days before the
first and our place was very clean.

Without too much detail now, the management company,
Riverside Residential Group is refusing to refund our security deposit of
$1099. The Property Manager(uses 2 names-Kalien Lunn & Kaleina McCole)told
us we would receive the refund by Friday 9/5. She then said late in the
afternoon on Friday she “perceived” that we would receive the check by Fed. EX
Untold e-mails and phone conversations have gone unheeded.

We are both on a fixed income and I had to cancel 2
doctors appointments as our Social Security checks do not come in until the 3rd
Wednesday of a month.

If you are not the person who could assist us, can you
please point me in the direction of who can.

Thanking you in advance.

Respectfully;

Marie & Steven Gulfman

[protected]

9/06/2014