1970 Craig Rd, Saint Louis, MO, 63146, US

Reviews and Complaints

Days InnJust want our 90 dollars back

Days Inn at St. Louis of Westport is refusing to refund us even though we walked right out and checked out of the hotel. It was nasty-looked like it had been a crack hang out for more than 20 years. Nasty stains on everything, old cereal on the carpet. The kind of place you get bed bugs from. No one was at the front desk to help us. I called multiple times after to speak to a manager and he refused to call me back. I spoke multiple times with customer service and they are refusing to refund my money, only offering a free stay (which we will never stay at a Days Inn after this) I am livid about this. This place should be shut down. We went to another hotel after 12 hours on the road with 3 kids, there is no way we will ever go here again. I ONLY WISH I would have taken pictures but we just wanted our kids out of there FAST!

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.