Firestone Complete Auto Care reviews and complaints 1
View all 626 complaintsFirestone Complete Auto Care - Damage to Car by Firestone Raymore MO
On Saturday, February 4th to have work done on my 2009 Honda Civic. Kat was the person I dealt with. Today (2/7/23), we noticed that the bottom of the car where the tech would have placed the lift was damaged, there's a dent in the bottom part of the body that may be difficult to repair. I do have photos of the damage.
We spent over $700 that day and waited over 5 hours to get the work done. It's not the first time I've had a Firestone Tech cause damage.
POC is Chris Butler [protected]
Desired outcome: I need for the part to be repaired/replaced or the bill to be adjusted to compensate for the body damage. Kat should contact me to discuss the action they plan on taking to remedy the situation
We have received your comment. Thank you!