KIA Motors

I am contacting you because of the horrible service myself and my wife received at kia of columbia mo.
We purchased our 5th vehicle from this establishment on january 30th, 2020.
Had the vehicle for 1 day and the collision warning system needed checking.
Also, the dealer was supposed to detail the vehicle, but that did not happen.
Took the vehicle back up to the dealer to fix the collision warning system and get it detailed on february 4th.
Also, the salesman stated he was going to find us some floor mats as the vehicle we purchased did not have any and was not told there were none until after we signed papers.
As of today february 8, we still do not have our vehicle.
Why in the hell does it take over 5 days to detail a vehicle!?!?!?!?
I really like kia vehicles, but if this is the kind of service i'm going to get, then I might have to go with a different manufacturer.