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CB Furniture Stores Ashley HomeStore 3160 28th St SE, Grand Rapids, MI, 49512, US
Ashley HomeStore company logo
Ashley HomeStore
reviews & complaints
Ashley HomeStore company logo

Ashley HomeStore

3160 28th St SE, Grand Rapids, MI, 49512, US
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1 complaint
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Website
www.ashleyfurniture.com
www.ashleyfurniturehomestore.com
Phone number
+1 (616) 552-9300
Category
Furniture Stores
Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 7:00 pm
Sat
10:00 am - 7:00 pm
Sun
11:00 am - 5:00 pm

Ashley HomeStore reviews and complaints 1

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J
12:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ashley HomeStore - Sofa sleeper

Ordered Sofa Sleeper on 9/19/20. It was promised to be delivered end of October 2020. It was not. Then it was promised to be delivered in November. It was not. Now they say maybe March 2021. They want to charge a 25% restocking fee to cancel the order and will not give me my money back. I have been in contact with customer service several times, I get disconnected several times, they are unable to answer questions for an alternative solution, supervisor is unavailable.

Desired outcome: alternative sofa sleeper comparable to what I ordered

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