BJ's Wholesale Club

Hi,

I am a customer that recently was at your B.J.'s store on 02/11/[protected]@ your Seekonk, MA store. I want to tell you that your manager and other employees at the store treated me like a 2nd class individual; I truly felt that they did not want me there like I was bothersome when I had a concern. I was ringing up my purchase at the check out because I am very afraid of being charged 2x due to my family size; I usually spend $300-400 when I am there. Anyways, I attempted to buy 2 chicken breasts and was told in a nasty uncaring manner after ringing up all my stuff that I was only allowed 1 variety. I politely told your uncaring manager that I have a family of 5 and I cannot just buy one, and she said, "everyone has families," so... I canceled my purchase and drove to Costco, where I was treated like a person and not looked like I was stealing or trying to get over. It's hurtful to have people like this at your store who are willing to lose a customer just because of a lack of empathy, common sense, and courtesy. I do not know where this will go, but I wanted to write this letter to explain why people choose Costco vs B.J.'s; you need to train those in leadership better, so the rest follows.