Applebee's reviews and complaints 1
View all 579 complaintsApplebee's - All
I went to Applebees on October 12 and was told it would be and 1 hour wait, which I waited inly to be told after that one hour that they still wasn't ready. I returned to Applebees again on Sunday October 14, 2023 @ 5:13pm when I was then told AGAIN that is an 1 hour wait, I then stated why is it a wait and there are only 4 people at the bar and there are over 10 empty tables. The server at the front door said I DON'T KNOW that's what my manager told me to tell everyone. I left and walked outside, I then turned around to place my name on the waiting list which after 3 hours I still hadn't received a text or call. I'm not understanding if you all are advertising 1 dollar margarita why not be staffed properly and prepared. I have over 200,000 followers on Social Media and I would hate to post this before I give you a chance to fix it. I would like to get a response in a timely matter. I also called to speak to a manager several times but was only left on hold. I can be reached @ [protected]
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General Manager in Virginia Visit on 3/11/24 A applebees gift card Poor customer service Close or DO BETTER.Giving a Voice to Consumers
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I have never heard of someone waiting 3 hours to eat at an Applebee's! Heck, I wouldn't wait 10 minutes to eat there.