Kroger reviews and complaints 1
View all 1484 complaintsKroger - rjv electronic kit
August 1, 2019 I brought an electronic Vibe kit for $19.99 at Kroger 3039 Breckinridge Lane in Louisville Kentucky. Five days later it stop working. With my receipt I try to return for another one 6 days later, they refuse to exchange or return my money saying they don't take back tobacco product. I was not returning a pack of cigarettes this is an electronic machine if you'll are not going to stand by product the product you sell you should not sell them. Mangers told me to contact manufacturer. This is not right I spent time and money to buy the product from Krogers thinking that you would stand behind all product you sell.
What wrong with my behavior unless you are a Kroger employee. I have the right to file a complaint, I did not curse or acted disrespectful. I have every right to file a complaint. Your remarks wasn't call for. If you haven't an answer for me I don't understand your concerns. Have a blessed day or night.
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